Orangetheory Class Cancellation Policy

Orangetheory offers three major plans: basic, premier, and elite. These plans have different levels of difficulty, and a class package is available that you can pay on the basis of individual sessions.

Orangetheory encourages its members to attend the sessions regularly and consistently in order to get the best results. Therefore, it has implemented a fee for late cancellations and no-shows to deter its members from missing out. Nonetheless, you will be able to cancel your class in advance if there is an emergency. ..

Orangetheory’s class cancellation policy is as follows: If you cancel your classes 8 hours before the class, you will not be charged any fees. Any cancellations after that will be charged accordingly. If you do not wish to continue your classes at Orangetheory, you can cancel your membership as well. Cancellations can be done either online or in person. ..

Class Cancellation Process

  1. Log in to your account and click on the “Cancel Session” button.
  2. A confirmation message will appear, asking for your name and email address.
  3. You will be able to cancel the session by clicking on the “Cancel Session” button again.
  4. If you have any questions or concerns about your cancellation, please contact our studio at (732) 992-9000 or via our website or app at (732) 992-9000

To make a schedule change, select the “make schedule change” option.

Orangetheory Studio’s cancellation policy is always changing, so it is important to reach out to your local studio for updated information.

Membership Cancellation

To cancel your Orangetheory membership, you can either mail in a cancellation form or visit the studio in person. Membership cancellations cannot be done online or over the phone. To cancel your membership, you must send a mail stating your reasons along with a signed cancellation form at least one month in advance. A customer service executive will contact you to guide you through the next steps. Any additional procedures will be different in different locations. ..

To cancel your membership at your home studio, you will need to fill out a cancellation form or provide a written request and settle the payment on the same day. If you have any questions, please contact our customer service team at 1-800-853-9227.

Fee: Orangetheory Class Cancellation Policy

The fee charged for cancellations might vary depending on the location. If you fail to cancel the class at the said time, you will be charged around 10$ as a “late cancellation” fee. If you miss the class without prior cancellation, you will be charged an even higher amount of about 12$ as a “no-show” fee.

If you cancel your Orangetheory membership, you will be charged for the month following the cancellation date, during which you can attend the leftover sessions if any. You will not receive any refunds for the unused classes after the one-month period.

It is possible to transfer your membership from one franchise to another. A transfer fee will be demanded by the new franchise in addition to the primary charges. ..

Conclusion

Orangetheory Class Cancellation Policy: Orangetheory expects you to adhere to their policies and select the number of classes you wish to attend. If you have any questions or concerns, please do not hesitate to contact us at [email protected]

Cancellations within the 8-hour period are charged but it is less than the no-show fee. Therefore, it is always better to cancel your session in advance instead of missing it without prior notice.

Yes, there is a fee waiver for cancellation at Orangetheory.

If you have a longstanding relationship with your local studio, you might be qualified to get a waiver on your cancellation fee. ..

There is no other alternative to canceling Orangetheory membership.

If you are willing to pay a small amount of the total price, you can pause your membership for a limited time.

Orangetheory does offer discounts on its products.

Orangetheory offers a variety of discounts for its customers. Some of the discounts include family discounts, student discounts, and buddy-up membership discounts. In addition to these, you can opt for a one-month free trial to check your fit with the studio.