When you cancel an order, the refund process begins when you cancel the order, not when the order is shipped.
- Complete the online form.
- Include a copy of your receipt or other proof of purchase.
- Mail the completed form and proof of purchase to our address below. We will process your refund within two weeks. ..
To access the Your Orders area, go to the upper right corner of your screen.
Cancel item
Item(s) have been checked. ..
Refund for Unsatisfactory Delivery
-The product is unused and in the same condition as when it was sold -The product is in its original packaging -The product is not damaged or missing any parts
Customers who never received their orders. ..
I found a product that did not match the listing description.
How Long Will it Take to Get a Refund?
If you choose to have a refund, the carrier may take up to two weeks for them to receive and process the return.
If you have a return that needs to be processed, the Returns Center will normally handle it within three to five business days. After processing the return, they will reimburse your payment method. ..
A vendor may be unable to fulfill an order because there is an out-of-stock item or a fulfillment center mistake.
If a seller cancels an order by mistake, the seller cannot reinstate the order. The seller can contact the buyer and inform them of the error and if the customer remains interested, the seller may request that the order be replaced. ..
If you have any items in your shopping cart that are currently being processed and you would like to cancel them, please navigate to the “Your Orders” section and click on the “Cancel checked items.” The cancellation will be communicated to you via email.
If you cancel an order by mistake, you can request a refund. When an order is canceled, it will not be active after receiving the refund. ..
