- Talk to someone.
- Get some help.
- Find a way to make your life better.
1. Contact them
If you are looking to purchase a package from DHL, there are several methods you can use to do so. You can text their experts, call them, or visit them in person. However, if you would prefer to purchase a package through another method such as email or online chat, we have detailed instructions on how to do so.
2. You can ask directly for the tracking ID
Once you have the tracking number, you can enter it on the official DHL website www.dhl.com or at my-package-tracking.com. Whether it be at their service station, the air hubs, the customs, or their local distribution center, it will tell you the location of your package right away.
3. Check with your neighbor
Since everyone has a hectic schedule, we cannot always stay at home to wait for our packages. Therefore, your shipment might have arrived while you were out of the house or asleep. At times like these, your package is most likely to be delivered to your neighbors, so it’s best to not be on the outs with your neighbor and contact them for your parcel.
4. Check at the post office
After trying out your luck with the neighbors, it is best to check for your package at the post office. You can go down there with your tracking number and tell them your concerns. If you are lucky, you will find your lost package there, however, if that is not the case you can go to their local distribution center and tell them that your package was shipped but not received and they will deal with this glitch right away.
5. Check with the USPS
DHL and USPS have a partnership in order to keep costs down. In an economy like this, businesses have to be careful with their spending. So, by collaborating, these carriers are able to save money for USPS. Sometimes with a lot of deliveries, the process can get jumbled up and while DHL has done its job of delivering your package to USPS, it might still be at the USPS office. As a result, your package’s status might show “delivered” while it is still with the USPS. ..
Conclusion
The technology used in these cargo companies might be the best thing about the expanding trade and globalization, but problems surely occur in this fast-moving industry. If your DHL package shows it was delivered but was not, you might have to step up and follow the tips provided above to get your money’s worth. The concept of “time is money” has laid the foundation of such megacorporations on strict supply chain SLAs and if such delivery issues are not managed, the consumers will suffer.
-The package was delivered to your house but you don’t have a tracking ID -The package was delivered to your house but you do not have a tracking number -The package was delivered to your house but the tracking information has been lost or destroyed
The package might have been damaged during shipping and sent to the packaging center for repackaging. The DHL website could be under maintenance. There could be a typo in the tracking ID. After all, not everyone is good with technology and thus, might have made a mistake while typing tracking ID. So, it is best to double-check!
It is possible to track the package with the reference number as DHL provides you with the shipper’s reference tracking service.
If you are the recipient of a package that has been damaged during shipping, it is important to report this to both the local distribution center and the consignee of the shipment. The shipper is the official body that has signed the contract with DHL, so you should remain calm and file an official complaint through them.
